As an operationalized capability, what elements comprise the Intelligent Assistance suite?

We hold the strong conviction that your successful deployment of our technology enables a new operationalized business capability.

We bring accomplished and reliable professionals to each customer engagement who collectively have produced over $8 Billion in economic returns, deployed 200-plus enterprise IT systems, and built transformal business-capabilities across global enterprises and supply chains.

We use effective processes, refined over 30 years, for 

    • Getting projects funded Requirements, business case, organizational change management, operational business plans
    • Innovating new systems Prototyping, production trials, knowledge capture and transfer, 
  • Managing a new business capability Three-year operating plans, vendor management, staffing and recruitment, content development and management.

Unlike many technology vendors and software publishers, SmarTECHS remains dedicated to our collective achievement of business case performance.

Ask us how we can customize our innovation enablement capabilities to your requirements and business case.

Industrial platform as a service

SmarTECHS provides a comprehensive suite of technologies and services, enabling three engagement modes:

  • Do it yourself We provide tools and community services and you do most of the work. This DIY mode includes pre-schedule small-group whiteboard Q&A sessions and access to our growing library of resources
  • Do it with you In this mode, we work alongside you and your contractors or consultants in pre-scheduled stand-ups and working sessions and through ad hoc emails, web meetings and phone calls. Defined in a master services agreement and staged statements of work, this DIWY mode may include work performed by SmarTECHS or partners.
  • Do it for you. This traditional full-service mode delivers turnkey, ready-to-use systems where SmarTECHS or partners performs the bulk of their work. 

In the same way we bundle “everything you need to do the job right in a single application interface” SmarTECHS provides one-stop solutioneering of a needed business capability … the successful deployment of our technology.

Ask us how we can serve you best as a trusted innovation partner.

Value Network

The network of partners and ready-to-integrate technologies and business services determine the real long-term value of a software platform. 

Domain expertise and change management Our partner network includes Dupont Sustainable Solutions, the largest, most trusted process consulting and training firm in the world for environmental, health,  safety and social governance.

They bring deep domain expertise to all aspects of industrial operations management, change management, learning and development, and digitization.

Innovation enablement Our partner network includes a deep bench of independent transformational and operational executives who can work with you on an advisory-only, fractional or full-time basis.

This includes the latest practices of

    • Innovation accounting: Roles, metrics and controls innovating in all four Innovation Zones (performance, productivity, transformation and inception)
    • Requirements planning: Readiness assessments, organizational “pain” calculation, stakeholder alignment
    • Business case performance: Return on investment, milestone-based change management plans, technology selection criteria and decision matrices, multi-year operational plan
  • Rapid development: Lean prototyping and field tests, content development of performance support materials, process and workflow engineering, testing and certification of cybersafety and security incident management capabilities
  • Performance support: Content advisory and sourcing of training and support materials, courseware design and testing, transmediation of legacy content into adaptive, contextual and personalized pubs, tools, and services.
  • Digital product management Lightweight Enterprise Architectures, digital asset profiles, live/interactive documentation of deployed digital systems, and system and configuration change database

Ask us how our platform and ecosystem of partners can speed the success deployment of our technology and de-risk the process with proven innovation practices … that have collectively delivered over $8B in economic value in global enterprises and regional powerhouses.


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Persistent Supervision

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Michael has a successful career in high technology of Silicon Valley spanning 35-plus years.


Over the course of his career his work with the world’s largest organizations has included the deployment of 200-plus large-scale enterprise IT systems, resulting in $7.5B in business impact of cost savings, productivity gains, increased revenues, and higher valuations.


Michael has held the position of Chief Marketing Officer in five startups.
As an adventure capitalist, he has mentored 25 early-stage startups, including five on an equity basis. He maintains a singular focus on buying enablement, using technology and global networks to assist businesses and individuals in getting full value for their purchases.


He has worked in sales, marketing, and strategic advisory roles with 30+ of the leading InfoTech and Telecom firms: Adobe, Apple, Autodesk, Deloitte, Ericsson, HP, IBM, InfoSys, Nokia, OpenText, Oracle, Rogers, SAP, Shaw Communications, and Videotron. He also has worked as a consulting and strategic advisory roles at leading international consumer and B2B enterprises: Amway, Boeing, Disney, E&J Gallo, Ericsson, Frank Russell Company, Gap, General Motors, FCB, Hallmark, Hasbro, IBM, Leo Burnett, Nokia, Philips, SanomaWSOY, SAP, TeliaSonera, Thomson Corporation, Time, VF Corp, Walmart, and Warner Bros.


Today tens of thousands of executives worldwide recognize Mr. Moon as a dynamic lecturer, a prolific writer of white papers, and master-class innovation leader. He has lectured at UC Berkeley, Stanford University, San Francisco State University, Fielding Institute, and St. Pölten University (AT).


Amazon reviewers gave his first book, Firebrands: Building Brand Loyalty in the Internet Age, four-and-one-half stars; published 13 languages.

The arc of my 40-year career in hitech reveals a clear pattern: seeing opportunities where others saw only fog and mobilizing like-minded individuals and organizations to seize opportunities years ahead of their peers.

Over his career of 25-plus years, John has sold over $2 Billion in software, services, and integrated systems.
He has built operational capabilities for direct and indirect (channel) sales, organized and led global cross-Industry Strategic Alliances, and supervised global account teams for delivery excellence and customer satisfaction.


John’s domain expertise spans mobility, analytics, software-as-a-Service (SaaS), integrated cloud and edge computing, ecosystems for the Internet of Things and connected workforces as the technologies of 5G, Augmented Reality, Artificial Intelligence, Additive (3D printing) Manufacturing, and Blockchain.


As a senior advisor to executive management, he has assisted CXOs and senior business leaders of Global 2000 firms in the areas of mergers and acquisitions, marketing and sales enablement, product innovation and development, IT service design and management, compliance and finance.


His previous customers range from High Technology to Technology-consuming Enterprises across Manufacturing and Logistics, Energy, Power Generation and Utilities, Retail and Consumer Products, Healthcare and Life Sciences, and Federal Government sectors.
John served in leadership roles at Cognizant Digital Business, Symphony Teleca (now Samsung-HARMAN Connected Solutions), ARICENT + Frog (now Altran), EMC Global Services, ADVENTIS (now Cartesian-CSMG), and Keane (now NTT DATA.)


John is an industrial engineering graduate from IIT Madras and earned his MBA in Finance & International Business from NYU Stern Business School and recently completed MIT Sloan School’s Executive Program.

There is no greater purpose of a company than to attract, serve, and keep profitable customers for life … and that all starts with innovation.

As the CTO and Adventure Capitalist, he brings a high-performing DevOps teams and a Web-scale industrial automation platform that supports an burgeoning array of Industry 4.0 transformations: connected workspaces, Industrial IoT device management,
machine-to-machine (M2M) and supply-chain data integrations.


The SmarTECHS platform leverages 850-plus engineered software objects that enable rapid same-day builds of complex software applications, notably Connected Workspaces and related business process and workflow automations.


Customers use its model-driven architecture to slash the cost, need for scarce developers and technical debt.


A finalist for the EY Entrepreneur Of The Year 2016 Award, he has earned an international reputation for kickstarting high growth-potential businesses in medical, construction, heavy industry, financial services and professional services.

More than ever, the risks of inaction far exceed the costs of failed innovations … and the best, lowest risk place to start is with frontline industrial workers.

As a global executive with 25 years of experience, he has led operation transformation at Dunlop, Carrefour, Cadbury Schweppes, Checkpoint Systems and Dorman Product and has delivered $2B-plus of economic value.


As a serial entrepreneur, Remy launched SmarTECHS in 2018 to exploit the emergence of industrial voice-controlled head-mounted computers and industrial cloud-computing infrastructure.


Remy and the team share a cynical realism for innovation and transformation: an extreme focus on bottom-up improvements arising from practical, secure and scalable business capabilities.


Over the course of his career, he has led the transformation of global operations and core business processes, including eSouring in 2000, ERP solution deployment, and global change-management initiatives. Most recently he managed a $250 million product portfolio of fast-growing industrial products and supervised 680 people in 28 countries.

We are a stand to provide dignity, meaning and humanity to the gray hats of industrial organizations … the front-line workers who keep the lights on.

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Premium Insight Portal and Collaboratory for industrial professionals who drive continuous micro-scale cost savings and worker upskilling


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SmarTECHS Intelligent Assistance

Industrial Jobs to Be Done
on Head-mounted Edge Computers

Ruggedized for use in dangerous environments
Hands-free voice interface and SafeSight heads-up display
Adaptive workspaces for each worker, job site, work order, and machine

SmarTECHS | Intelligent Assistance of Connected Workers