The Remote Expertise Network system from SmarTECHS provides a ready-to-use platform for
Delivering performance support interactions, applications and content to connected workers — field technicians, inspectors, auditors and mentors
Capturing tribal know-how in the form worker-generated content
Transforming raw multimedia content and authored materials into knowledge assets with job-cycle performance analytics
Distributing microlearning or advisory packages to internal or external customers, and
Improving key business outcomes: continuous improvement of worker productivity and the dematerialization of services into digital revenue streams
SmarTECHS designed Remote Expertise Network to deliver an executive dashboard that summarizes the total investment and return or business case performance.
For more on this, see Performance Analytics
What do you need to start?
Most customers start with a Remote Expert Velocity Kit, a customized bundle of software, content services, training, and wearable headmounted computers