How can you jumpstart a project with SmarTECHS?

Follow the known and effective practices for innovation.

Modeled from successful customers, we provide five Quick-start Packages that include

  • Software applications for developing customized workspaces
  • Vetted high-value, fast-payback use-case profiles
  • Personalized step-by-step advisories and tools
  • Expert validation of your stress-tested business case
  • Ready-to-use mobile systems and infrastructure

Inception Program 

This Quick-start Program speeds the identification of promising operational problems that connected workspaces can solve, stressing your organization’s readiness and capability maturities across four crucial dimensions.

A readiness assessment will identify “show stoppers” and recommend problem-solving options, using weighted scorecard to quantify readiness factors across four domains:

  • Operations Readiness and willingness to use connected workspaces
  • Technology IT capabilities of supporting connected-workspaces users
  • Content Access and suitability of content (manuals, SOPs, videos) for use in connected workspaces
  • Change Management Organizational capabilities of supporting change

Your readiness assessment will assist you in proceeding with clarity and confidence.

An Executive Demonstration kit includes 

  • Executive presentation templates, guidelines and editable graphics
  • Executive primer templates, guidelines and editable graphics
  • Project roadmap templates, guidelines and editable graphics for developing a business case and change management plan, etc).

Transmediation entails the conversion of legacy content into adaptive, contextual and personalized microlessons or on-the-job performance support materials. 

Your Inception Program includes

  • 2 SOPs or work guides 
  • 2 step-by-step work instructions
  • 1 use-case catalog
  • 2 use-case video demonstrations

Change Mobilizer Program

This Quick-start Program delivers the crucial consensus-building tools for forging a consensus with a larger, diverse and often contentious group of stakeholders.

This includes advisory, frameworks, templates, exemplars, and community support for the development of the following

  • Pain-point calculator: Questionnaires and worksheets for estimating the financial costs of the current status quo with poignant interview snippets that bring home the emotional costs of the current ways of operating.
  • Business case: Fact-based financial analysis that justifies a purchase commitment, emphasizing a stress-tested Return-on-investment spreadsheet calculator. This may include technology selection criteria and decision matrix and multi-year operational plan.
  • Change assurance: Milestone-based project plan with position agreements with roles, reporting accountabilities and team protocols, decision-making models, and a formal risk-mitigation matrix with a pre-mortem workshop for the proactive identification and resolution of potential high-impact and most probable risks.
  • Executive demonstration kit: Interactive showcase of high-value / fast-payback use-case demonstration videos (suitable for boardrooms and investor meetings), executive primer with visual depiction of the business case and change management plan, and access to a curated collection of industry reports, articles and videos.


Transmediation entails the conversion of legacy content into adaptive, contextual and personalized microlessons or on-the-job performance support materials. 

Your Change Mobilizer Program includes transmediation of 

  • 5 SOPs or solution guides with client-provided or commissioned short-form videos
  • 4 step-by-step work instructions with vetted worker-generated content
  • 1 use-case catalog
  • 5 to 7 use-case video demonstrations

Proof of Value Program

This Quick-start Program delivers functional prototypes of connected workspaces and ability to show a proof of value to potential users and their managers as well as line of business executives and potential funding partners (other divisions, subsidiaries, OEM suppliers, service providers).

The Proof of Value emphasizes the collaborative, iterative de-risking of workspace capabilities within a secure development environment.

This permits agile, rapid iteration of optimal user interaction, live / remote performance support and tailoring of performance support materials to the jobs to be done.

Your Proof of Value programs includes advisory, frameworks, templates, exemplars, and community support for the development of the following

  • Jobs Validation Value matrix of use cases with needed functionality, interpersonal interactions, and workflows
  • Content Strategy: Strategy and protocols for sourcing or producing mobile / responsive performance support resources or microlearning curricula
  • User Acceptance: Strategy, protocols, templates and scripts for user-centered design, user interviews, and beta testing
  • Mobile Video: Strategy and protocols for using SmarTECHS IA Suite to create mobile / remote worker or expert-generated videos for on-the-job performance support or adaptive microlearning.
  • Position Agreements: Job definitions, development protocols, templates, exemplars for Chief Innovation Accounting Officer and key team roles


Transmediation entails the conversion of legacy content into adaptive, contextual and personalized microlessons or on-the-job performance support materials. 

Your Proof of Value Program includes transmediation of 

  • 9 SOPs or solution guides with client-provided or commissioned short-form videos
  • 7 step-by-step work instructions with vetted worker-generated content
  • 1 solution case catalog
  • 15 use-case video demonstrations

Production Trial Program

This Quick-start Program established hard-data baselines for refining the financial assumption of your business case and your organization’s ability to perform to refined assumptions 

This program emphasizes the agile methods (daily stand-ups, weekly sprints and status reviews) and the development accurate measurement of field worker productivity and job-cycle efficiency improvements.

Often learning and developing teams join in the creation or refinement of worker job capability-maturity frameworks and assessment rubrics. This will close the gap between “what we trained” and “what they accomplished”.

Time-to-payback report 

The Production Trial program stress-tests change and improvement assumptions in the following

  • Business case: Return on investment with Internal Rate of Return
  • Innovation Accounting: Journal of confirmed / disconfirmed innovation hypotheses, use-case value returns, costs avoided, etc.
  • IT Capability Documentation: Written IT service management policies and procedures for supporting managed service of Connected Workspaces
  • Change management: Comprehensive post-mortem document


Production Trials often include integration of the following enterprise business services:

  • Enterprise asset management and work management
  • ERP and CRM
  • Master Device Management (MDM) and Cybersecurity
  • Learning management and employee engagement portals
  • Trusted public-cloud services and specialized content and digital asset management systems

Performance support

Production Trials bring to the forefront the crucial, show-stopper need for useful performance support materials that are adaptive, contextual and personalized in their use on the job by field workers and remote collaborators. This includes:

  • Manuals and troubleshooting guides
  • Equipment or tool-specific photos or videos,
  • Large, multi-layer technical schematics in native or PDF formats
  • Refresher or how-to videos or narrative step-by-step procedures
  • Just-in-time training on recent upgrades or replacements

Your Production Trial program includes content advisories and direct or indirect sourcing of 

  • Performance support materials
  • Microlearning courseware
  • Testing and certification instruments
  • Reusable / skinnable digital assets, notably videos, animations and publication templates


Your Production Trial includes custom quotations for the 

  • Sourcing needed content
  • Orchestrating production workflows, and 
  • Provisioning digital asset management, learning management, and capability-skill attainments

… as a digital service

Why run the risk?

The stakes could not be higher.

Accelerating change and complexity confound customers and planners.

What remains the same amidst all this change: the demand for delivering tangible business value … in three months or less and a high 0.9 probability of success and return on investment.

Careers will leap forward or hit a deadend.

We can assist. Schedule a confidential call today.


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Persistent Supervision

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Michael has a successful career in high technology of Silicon Valley spanning 35-plus years.


Over the course of his career his work with the world’s largest organizations has included the deployment of 200-plus large-scale enterprise IT systems, resulting in $7.5B in business impact of cost savings, productivity gains, increased revenues, and higher valuations.


Michael has held the position of Chief Marketing Officer in five startups.
As an adventure capitalist, he has mentored 25 early-stage startups, including five on an equity basis. He maintains a singular focus on buying enablement, using technology and global networks to assist businesses and individuals in getting full value for their purchases.


He has worked in sales, marketing, and strategic advisory roles with 30+ of the leading InfoTech and Telecom firms: Adobe, Apple, Autodesk, Deloitte, Ericsson, HP, IBM, InfoSys, Nokia, OpenText, Oracle, Rogers, SAP, Shaw Communications, and Videotron. He also has worked as a consulting and strategic advisory roles at leading international consumer and B2B enterprises: Amway, Boeing, Disney, E&J Gallo, Ericsson, Frank Russell Company, Gap, General Motors, FCB, Hallmark, Hasbro, IBM, Leo Burnett, Nokia, Philips, SanomaWSOY, SAP, TeliaSonera, Thomson Corporation, Time, VF Corp, Walmart, and Warner Bros.


Today tens of thousands of executives worldwide recognize Mr. Moon as a dynamic lecturer, a prolific writer of white papers, and master-class innovation leader. He has lectured at UC Berkeley, Stanford University, San Francisco State University, Fielding Institute, and St. Pölten University (AT).


Amazon reviewers gave his first book, Firebrands: Building Brand Loyalty in the Internet Age, four-and-one-half stars; published 13 languages.

The arc of my 40-year career in hitech reveals a clear pattern: seeing opportunities where others saw only fog and mobilizing like-minded individuals and organizations to seize opportunities years ahead of their peers.

Over his career of 25-plus years, John has sold over $2 Billion in software, services, and integrated systems.
He has built operational capabilities for direct and indirect (channel) sales, organized and led global cross-Industry Strategic Alliances, and supervised global account teams for delivery excellence and customer satisfaction.


John’s domain expertise spans mobility, analytics, software-as-a-Service (SaaS), integrated cloud and edge computing, ecosystems for the Internet of Things and connected workforces as the technologies of 5G, Augmented Reality, Artificial Intelligence, Additive (3D printing) Manufacturing, and Blockchain.


As a senior advisor to executive management, he has assisted CXOs and senior business leaders of Global 2000 firms in the areas of mergers and acquisitions, marketing and sales enablement, product innovation and development, IT service design and management, compliance and finance.


His previous customers range from High Technology to Technology-consuming Enterprises across Manufacturing and Logistics, Energy, Power Generation and Utilities, Retail and Consumer Products, Healthcare and Life Sciences, and Federal Government sectors.
John served in leadership roles at Cognizant Digital Business, Symphony Teleca (now Samsung-HARMAN Connected Solutions), ARICENT + Frog (now Altran), EMC Global Services, ADVENTIS (now Cartesian-CSMG), and Keane (now NTT DATA.)


John is an industrial engineering graduate from IIT Madras and earned his MBA in Finance & International Business from NYU Stern Business School and recently completed MIT Sloan School’s Executive Program.

There is no greater purpose of a company than to attract, serve, and keep profitable customers for life … and that all starts with innovation.

As the CTO and Adventure Capitalist, he brings a high-performing DevOps teams and a Web-scale industrial automation platform that supports an burgeoning array of Industry 4.0 transformations: connected workspaces, Industrial IoT device management,
machine-to-machine (M2M) and supply-chain data integrations.


The SmarTECHS platform leverages 850-plus engineered software objects that enable rapid same-day builds of complex software applications, notably Connected Workspaces and related business process and workflow automations.


Customers use its model-driven architecture to slash the cost, need for scarce developers and technical debt.


A finalist for the EY Entrepreneur Of The Year 2016 Award, he has earned an international reputation for kickstarting high growth-potential businesses in medical, construction, heavy industry, financial services and professional services.

More than ever, the risks of inaction far exceed the costs of failed innovations … and the best, lowest risk place to start is with frontline industrial workers.

As a global executive with 25 years of experience, he has led operation transformation at Dunlop, Carrefour, Cadbury Schweppes, Checkpoint Systems and Dorman Product and has delivered $2B-plus of economic value.


As a serial entrepreneur, Remy launched SmarTECHS in 2018 to exploit the emergence of industrial voice-controlled head-mounted computers and industrial cloud-computing infrastructure.


Remy and the team share a cynical realism for innovation and transformation: an extreme focus on bottom-up improvements arising from practical, secure and scalable business capabilities.


Over the course of his career, he has led the transformation of global operations and core business processes, including eSouring in 2000, ERP solution deployment, and global change-management initiatives. Most recently he managed a $250 million product portfolio of fast-growing industrial products and supervised 680 people in 28 countries.

We are a stand to provide dignity, meaning and humanity to the gray hats of industrial organizations … the front-line workers who keep the lights on.

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Game-Changer Program

Premium Insight Portal and Collaboratory for industrial professionals who drive continuous micro-scale cost savings and worker upskilling


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SmarTECHS Intelligent Assistance

Industrial Jobs to Be Done
on Head-mounted Edge Computers

Ruggedized for use in dangerous environments
Hands-free voice interface and SafeSight heads-up display
Adaptive workspaces for each worker, job site, work order, and machine

SmarTECHS | Intelligent Assistance of Connected Workers