Primer

How can you jumpstart a project with SmarTECHS?

Follow the known and effective practices for innovation. Modeled from successful customers, we provide five Quick-start Packages that include Software applications for developing customized workspaces Vetted high-value, fast-payback use-case profiles Personalized step-by-step advisories and tools Expert validation of your stress-tested business case Ready-to-use mobile systems and infrastructure Inception Program  This Quick-start Program speeds the identification …

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As an operationalized capability, what elements comprise the Intelligent Assistance suite?

We hold the strong conviction that your successful deployment of our technology enables a new operationalized business capability. We bring accomplished and reliable professionals to each customer engagement who collectively have produced over $8 Billion in economic returns, deployed 200-plus enterprise IT systems, and built transformal business-capabilities across global enterprises and supply chains. We use …

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Why do generic approaches fail to produce step-change improvements in field worker efficiency?

Step-change improvement results from the synthesis of continuous improvement and technology enablement of the frontline worker who suggest and implement small-scale improvements. This bottom-up, worker-first approach to process improvement can produce hundreds of small improvements in a distributed, non-sequential manner. This bottom-up, people first approach transformed the software industry, enshrining it as agile development. Why …

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Why is Intelligent Assistance important for Industrial producers?

Intelligent Assistance is the human dimension of automation and artificial intelligence. When implemented well, Intelligent Assistance brings dignity and meaning to an area of industrial operations that thus far has not benefited much from information technology: physical work of frontline, industrial workers. For decades, industrial planners have brought the power of technology to the back …

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What hard problems can Responsive Inspection solve?

Responsive Inspection addresses the root cause of lost productivity, unscheduled downtime, and unfunded liabilities arising from spotty, inconsistent or delayed inspections. Blightsighted Inspections summarizes the root cause of underperformance in test, inspection, maintenance and certification. Several factors contribute to blightsighted inspections: Chronic shortages in trained technicians in local markets compounded by retirement of master technicians …

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What is the Intelligent Assistance Suite?

The Intelligent Assistance Suite of software and related technologies provide immediate and scalable ways to improve field worker productivity, safety and traceability. With the Intelligent Assistance Suite, you can power the next generation of performance support of industrial workers, delivering continuous upskilling and implicit on-the-job learning. Our single hands-free, voice-controlled interface to a digital toolbox …

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Why is Responsive Inspection important for Industrial producers?

Industrial Producers Industrial producers continue to digitize their production and support infrastructure, creating a new class of problems: continuous upskilling and the real-time performance support. And the gap between actual performance of its workers and required performance widens. While it varies from one industrial operation from another, this widening gap may hit a critical threshold: …

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What is Responsive Inspection?

Responsive Inspection software speeds the hands-free collection of accurate data and multimedia content from industrial workers, auditors, safety and compliance teams, contractors and product users of OEMs.  Customers use Responsive Inspection for scheduled and ad hoc  assessments and benchmarking of industrial production processes, equipment and quality.  Should the need arise, auditors in the field can …

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As an operationalized capability, what elements comprise a Remote Expertise Network?

An operational capability comprises four interrelated components of people, technology, process and content. The people dimension of industrial work emphasize  Known and validated workplace and job competencies Accountabilities for getting specific jobs done in safe and efficient manner Reporting of the status of assigned work, and  Shared social norms and behaviors as a employee and …

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What are the use cases for a Remote Expertise Network?

Uses for Remote Expertise Networks span the industrial enterprise.  Here’s an overview of use case scenarios for Remote Expertise Networks on your tablets, smartphones, laptops or headmounted computers/ Increase Safety with REN Use REN software to run pre-job safety briefings, remote mentoring in real time, and post-mortem reviews, increasing awareness, recall and adherence to formal …

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Persistent Supervision

Thank for your interest in SmarTECHS Persistent Supervision

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Michael has a successful career in high technology of Silicon Valley spanning 35-plus years.

 

Over the course of his career his work with the world’s largest organizations has included the deployment of 200-plus large-scale enterprise IT systems, resulting in $7.5B in business impact of cost savings, productivity gains, increased revenues, and higher valuations.

 

Michael has held the position of Chief Marketing Officer in five startups.
As an adventure capitalist, he has mentored 25 early-stage startups, including five on an equity basis. He maintains a singular focus on buying enablement, using technology and global networks to assist businesses and individuals in getting full value for their purchases.

 

He has worked in sales, marketing, and strategic advisory roles with 30+ of the leading InfoTech and Telecom firms: Adobe, Apple, Autodesk, Deloitte, Ericsson, HP, IBM, InfoSys, Nokia, OpenText, Oracle, Rogers, SAP, Shaw Communications, and Videotron. He also has worked as a consulting and strategic advisory roles at leading international consumer and B2B enterprises: Amway, Boeing, Disney, E&J Gallo, Ericsson, Frank Russell Company, Gap, General Motors, FCB, Hallmark, Hasbro, IBM, Leo Burnett, Nokia, Philips, SanomaWSOY, SAP, TeliaSonera, Thomson Corporation, Time, VF Corp, Walmart, and Warner Bros.

 

Today tens of thousands of executives worldwide recognize Mr. Moon as a dynamic lecturer, a prolific writer of white papers, and master-class innovation leader. He has lectured at UC Berkeley, Stanford University, San Francisco State University, Fielding Institute, and St. Pölten University (AT).

 

Amazon reviewers gave his first book, Firebrands: Building Brand Loyalty in the Internet Age, four-and-one-half stars; published 13 languages.

The arc of my 40-year career in hitech reveals a clear pattern: seeing opportunities where others saw only fog and mobilizing like-minded individuals and organizations to seize opportunities years ahead of their peers.

Over his career of 25-plus years, John has sold over $2 Billion in software, services, and integrated systems.
He has built operational capabilities for direct and indirect (channel) sales, organized and led global cross-Industry Strategic Alliances, and supervised global account teams for delivery excellence and customer satisfaction.

 

John’s domain expertise spans mobility, analytics, software-as-a-Service (SaaS), integrated cloud and edge computing, ecosystems for the Internet of Things and connected workforces as the technologies of 5G, Augmented Reality, Artificial Intelligence, Additive (3D printing) Manufacturing, and Blockchain.

 

As a senior advisor to executive management, he has assisted CXOs and senior business leaders of Global 2000 firms in the areas of mergers and acquisitions, marketing and sales enablement, product innovation and development, IT service design and management, compliance and finance.

 

His previous customers range from High Technology to Technology-consuming Enterprises across Manufacturing and Logistics, Energy, Power Generation and Utilities, Retail and Consumer Products, Healthcare and Life Sciences, and Federal Government sectors.
John served in leadership roles at Cognizant Digital Business, Symphony Teleca (now Samsung-HARMAN Connected Solutions), ARICENT + Frog (now Altran), EMC Global Services, ADVENTIS (now Cartesian-CSMG), and Keane (now NTT DATA.)

 

John is an industrial engineering graduate from IIT Madras and earned his MBA in Finance & International Business from NYU Stern Business School and recently completed MIT Sloan School’s Executive Program.

There is no greater purpose of a company than to attract, serve, and keep profitable customers for life … and that all starts with innovation.

As the CTO and Adventure Capitalist, he brings a high-performing DevOps teams and a Web-scale industrial automation platform that supports an burgeoning array of Industry 4.0 transformations: connected workspaces, Industrial IoT device management,
machine-to-machine (M2M) and supply-chain data integrations.

 

The SmarTECHS platform leverages 850-plus engineered software objects that enable rapid same-day builds of complex software applications, notably Connected Workspaces and related business process and workflow automations.

 

Customers use its model-driven architecture to slash the cost, need for scarce developers and technical debt.

 

A finalist for the EY Entrepreneur Of The Year 2016 Award, he has earned an international reputation for kickstarting high growth-potential businesses in medical, construction, heavy industry, financial services and professional services.

More than ever, the risks of inaction far exceed the costs of failed innovations … and the best, lowest risk place to start is with frontline industrial workers.

As a global executive with 25 years of experience, he has led operation transformation at Dunlop, Carrefour, Cadbury Schweppes, Checkpoint Systems and Dorman Product and has delivered $2B-plus of economic value.

 

As a serial entrepreneur, Remy launched SmarTECHS in 2018 to exploit the emergence of industrial voice-controlled head-mounted computers and industrial cloud-computing infrastructure.

 

Remy and the team share a cynical realism for innovation and transformation: an extreme focus on bottom-up improvements arising from practical, secure and scalable business capabilities.

 

Over the course of his career, he has led the transformation of global operations and core business processes, including eSouring in 2000, ERP solution deployment, and global change-management initiatives. Most recently he managed a $250 million product portfolio of fast-growing industrial products and supervised 680 people in 28 countries.

We are a stand to provide dignity, meaning and humanity to the gray hats of industrial organizations … the front-line workers who keep the lights on.

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Game-Changer Program

Premium Insight Portal and Collaboratory for industrial professionals who drive continuous micro-scale cost savings and worker upskilling

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Thank for your interest in SmarTECHS IA EDGE Computer

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Thank for your interest in SmarTECHS Intelligent Assistance Suite

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Thank for your interest in SmarTECHS Remote Expertise Networks

SmarTECHS Intelligent Assistance

Industrial Jobs to Be Done
on Head-mounted Edge Computers

Ruggedized for use in dangerous environments
Hands-free voice interface and SafeSight heads-up display
Adaptive workspaces for each worker, job site, work order, and machine

SmarTECHS | Intelligent Assistance of Connected Workers