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FREE EXECUTIVE PRIMER

Best overall mobile hands-free system for industrial inspections

Safest, most productive mobile system for testing, inspection and certification in the era of hybrid work and untethered workers

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Solving the problem of Blindsighted* Inspections

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Why Responsive Inspection?

For today’s hybrid work, inspection must become more than just snapping photos and populating forms

Why Responsive Inspection?
Real-time information from CRM, ERP, MS Teams
Collaborative “see what I’m seeing” conferencing
Instant escalation and third-party validation
Implicit / low-effort documentation
Time-stamped job cycle datasets
Data hub for connected PPE, tools & instruments
Continuous improvement

Responsive inspection closes the INSPECTION / ACCOUNTABILITY GAP

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Turn-key system for the intelligent assistance of industrial workers

Solving the persistent, tough problem of

BLINDSIGHTED
INSPECTION

Ask us how we can assist in closing your

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Responsive
Inspection

Used worldwide for

remote and blended

  • Permits
  • Inspections
  • Validation
  • Troubleshooting
  • Repairs

in dangerous environments

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SOFTWARE
  • Basic Workspaces
  • Remote Expertise Networks
  • Responsive Inspection
  • Adaptive Microlearning
  • Enterprise APIs
HARDWARE
  • Head-mounted EDGE computers
  • Digital accessories, PPE and tools
  • IoT retrofit sensors
  • IoT data hubs
SERVICES
  • Business case development
  • Lean prototyping
  • Industrial know-how capture & packaging
  • Production trials
  • Utility billing
INFRASTRUCTURE
  • Cloud services
  • Business process automation
  • Development & testing environments
  • Subscriptions, payments reconciliation, and royalty distribution
DOWNLOAD BROCHURE

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SmarTECHS Intelligent Assistance Solution Suite

Suite of products & services for remote services and persistent supervision

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Breaking the linear job cycle yields

huge productivity and safety improvements for common and incident-driven inspections

Incident Investigation
Safety & Compliance
Assets, End of Warranty
Maintenance & Repairs
Collaborative Commissioning
Shutdowns & restart
Quality
Day in the life
Environmental Social Governance

INSPECTION JOB CYCLE

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Use Cases for Responsive Inspection in UTILITIES

SETTING

Lone worker in dangerous environments (wind, storms, heights, electrified, etc.)

  • Offshore wind platforms
  • Scheduled plant shutdowns
  • Remote substations

BUSINESS CASE *

Full return on investment in 2 – 5 months

  • 50% faster inspection cycles
  • 27% lower cost per inspection
  • 25% higher first time fix rates
  • 42% reduction in compliance infractions

SYMPTOMS

Easy observations and pre-biased conclusions

  • Sloppy, incomplete work
  • Skipping steps
  • Confusing instructions
  • Making stuff up
  • Passing the buck to next shift
  • Taking too much time
  • Returning with right tools

USER STORIES

Featured steps of testing, inspection and certification

  • PPE check
  • Lock out / tag out
  • Job safety analysis
  • Remote permitting
  • Report incident / near miss
  • Documentation

NEW CRITERIA

Conditions of satisfaction for inspections in Utilities

  • FASTER inspection cycles
  • EASIER to achieve first time fix rates
  • SIMPLER way of clarifying the jobs to done
  • MULTIPLICATIVE capacity to codify and scale best practices
  • ENGAGING on-the-job help from peers and remote experts

ROOT CAUSE(s)

What makes this hard to solve

  • Pressure to just get it done Incomplete work orders
  • Wrong / mismatched documentation
  • Inability “see what I see”
  • [more]

OPERATIONALIZED CAPABILITY

Full implementation and hand-off as a managed industrial service

  • PEOPLE: Training, remote support
  • PROCESS: Configured workflow and report for continuous micro-scale improvement
  • TECHNOLOGY: Rapid configuration of customized applications and service integration
  • CONTENT: Rapid conversion of legacy documation, production of need explainer videos, and transmediation into interactive xPubs, microlearning modules, etc.

* INCLUDED IN A FREE READINESS ASSESSMENT

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Which use cases will pay for itself in 3 months?

Our free readiness audit will pinpoint two or three use cases that will payoff in 3 months

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How we future proof Responsive Inspection for you

As a team, we’ve refined this method with hundreds of midsize and larger enterprises over 30 years

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How customers describe Responsive Inspection from their partner, SmarTECHS

As mobile system, Responsive Inspection comprises software and cloud infrastructure with optional computers, accessories, technical and business services, and transmediated publications and procedures.

As operational capability, Responsive Inspection empowers continuous micro-scale improvement of Overall Equipment Effectiveness (OEE), safety, compliance and digitization.

As transformation capability, Responsive Inspection provides a foundation block of 360° Traceability and real-time operational analytics.

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SmartTECHS Responsive Inspection brings remote inspections, real-time safety monitoring and 10x better documentation of each inspection cycle.

We're amazed with the volume and quality of the time-stamped user activity and job completion data streams.

These data now drives our continuous improvement of our safety, OEE and workforce efficiency programs.

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83% faster job cycles

Responsive Inspections delivers the safest, fastest, most complete inspections

— with a huge bonus —

implicit, self-documenting ACCOUNTABILITY

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How our EHS partner describes Responsive Inspection

Fastest, lowest-risk way to digitize service lines for test, inspection, and certification

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Next Steps:

Simple, effective & proven

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1/ Executive Briefing

1/ Executive Briefing

Seize the day. Get crucial insights into SmarTECHS Intelligent Assistance capabilities. Discover which use cases will have the shortest time-to-value cycles. Prioritize which four innovation accounting metrics to use.

Schedule a Briefing

2/ Technology Assessment

2/ Technology Assessment

Take the shot. Select a facilitated or DIY deep dive. Map your requirements to capabilities of the SmarTECHS IA Suite. Configure no code workspaces. Feel the power of same-day build on accounting metrics to use.

Schedule a Technology Assessment

3/ Production Trial

3/ Production Trial

Colonize the future. Define your testable hypothesis. Establish uncontestable baselines. Validate mission-critical jobs to be done with real users. Assemble business-case performance data. Fast-track your cybersafety and compliance. Outsource or insource transmediation of legacy content, forms and apps into adaptive web applications.

Schedule a Production Trial

4/ Value Scaling

4/ Value Scaling

Earn your seat at the table. Provision Connected Workspaces as a managed service. Scale across your global supply chains. Satisfy sovereign data-never-leaves-the-county policies. Wow the board with real-time business-case performance ... by region, line of business, product, customer account, plant or equipment or skid.

Schedule a Scaling Workshop

Just do it:
What’s the worst that could happen?

Speak with an expert

Discuss your options and next steps with one of our experts about how SmarTECHS can assist you and your organization

Request a guided tour

See for yourself in either a self-directed or facilitated tour of selected use cases and industry workspaces

Schedule a briefing

Tailor your own onsite briefing by the SmarTECHS team. Get a fair assessment of your highest value / shortest-time-to-value uses case, current capabilities and potential gaps, and next step options

Schedule Now

Persistent Supervision

Thank for your interest in SmarTECHS Persistent Supervision

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Michael has a successful career in high technology of Silicon Valley spanning 35-plus years.

 

Over the course of his career his work with the world’s largest organizations has included the deployment of 200-plus large-scale enterprise IT systems, resulting in $7.5B in business impact of cost savings, productivity gains, increased revenues, and higher valuations.

 

Michael has held the position of Chief Marketing Officer in five startups.
As an adventure capitalist, he has mentored 25 early-stage startups, including five on an equity basis. He maintains a singular focus on buying enablement, using technology and global networks to assist businesses and individuals in getting full value for their purchases.

 

He has worked in sales, marketing, and strategic advisory roles with 30+ of the leading InfoTech and Telecom firms: Adobe, Apple, Autodesk, Deloitte, Ericsson, HP, IBM, InfoSys, Nokia, OpenText, Oracle, Rogers, SAP, Shaw Communications, and Videotron. He also has worked as a consulting and strategic advisory roles at leading international consumer and B2B enterprises: Amway, Boeing, Disney, E&J Gallo, Ericsson, Frank Russell Company, Gap, General Motors, FCB, Hallmark, Hasbro, IBM, Leo Burnett, Nokia, Philips, SanomaWSOY, SAP, TeliaSonera, Thomson Corporation, Time, VF Corp, Walmart, and Warner Bros.

 

Today tens of thousands of executives worldwide recognize Mr. Moon as a dynamic lecturer, a prolific writer of white papers, and master-class innovation leader. He has lectured at UC Berkeley, Stanford University, San Francisco State University, Fielding Institute, and St. Pölten University (AT).

 

Amazon reviewers gave his first book, Firebrands: Building Brand Loyalty in the Internet Age, four-and-one-half stars; published 13 languages.

The arc of my 40-year career in hitech reveals a clear pattern: seeing opportunities where others saw only fog and mobilizing like-minded individuals and organizations to seize opportunities years ahead of their peers.

Over his career of 25-plus years, John has sold over $2 Billion in software, services, and integrated systems.
He has built operational capabilities for direct and indirect (channel) sales, organized and led global cross-Industry Strategic Alliances, and supervised global account teams for delivery excellence and customer satisfaction.

 

John’s domain expertise spans mobility, analytics, software-as-a-Service (SaaS), integrated cloud and edge computing, ecosystems for the Internet of Things and connected workforces as the technologies of 5G, Augmented Reality, Artificial Intelligence, Additive (3D printing) Manufacturing, and Blockchain.

 

As a senior advisor to executive management, he has assisted CXOs and senior business leaders of Global 2000 firms in the areas of mergers and acquisitions, marketing and sales enablement, product innovation and development, IT service design and management, compliance and finance.

 

His previous customers range from High Technology to Technology-consuming Enterprises across Manufacturing and Logistics, Energy, Power Generation and Utilities, Retail and Consumer Products, Healthcare and Life Sciences, and Federal Government sectors.
John served in leadership roles at Cognizant Digital Business, Symphony Teleca (now Samsung-HARMAN Connected Solutions), ARICENT + Frog (now Altran), EMC Global Services, ADVENTIS (now Cartesian-CSMG), and Keane (now NTT DATA.)

 

John is an industrial engineering graduate from IIT Madras and earned his MBA in Finance & International Business from NYU Stern Business School and recently completed MIT Sloan School’s Executive Program.

There is no greater purpose of a company than to attract, serve, and keep profitable customers for life … and that all starts with innovation.

As the CTO and Adventure Capitalist, he brings a high-performing DevOps teams and a Web-scale industrial automation platform that supports an burgeoning array of Industry 4.0 transformations: connected workspaces, Industrial IoT device management,
machine-to-machine (M2M) and supply-chain data integrations.

 

The SmarTECHS platform leverages 850-plus engineered software objects that enable rapid same-day builds of complex software applications, notably Connected Workspaces and related business process and workflow automations.

 

Customers use its model-driven architecture to slash the cost, need for scarce developers and technical debt.

 

A finalist for the EY Entrepreneur Of The Year 2016 Award, he has earned an international reputation for kickstarting high growth-potential businesses in medical, construction, heavy industry, financial services and professional services.

More than ever, the risks of inaction far exceed the costs of failed innovations … and the best, lowest risk place to start is with frontline industrial workers.

As a global executive with 25 years of experience, he has led operation transformation at Dunlop, Carrefour, Cadbury Schweppes, Checkpoint Systems and Dorman Product and has delivered $2B-plus of economic value.

 

As a serial entrepreneur, Remy launched SmarTECHS in 2018 to exploit the emergence of industrial voice-controlled head-mounted computers and industrial cloud-computing infrastructure.

 

Remy and the team share a cynical realism for innovation and transformation: an extreme focus on bottom-up improvements arising from practical, secure and scalable business capabilities.

 

Over the course of his career, he has led the transformation of global operations and core business processes, including eSouring in 2000, ERP solution deployment, and global change-management initiatives. Most recently he managed a $250 million product portfolio of fast-growing industrial products and supervised 680 people in 28 countries.

We are a stand to provide dignity, meaning and humanity to the gray hats of industrial organizations … the front-line workers who keep the lights on.

Game-Changer Program

Premium Insight Portal and Collaboratory for industrial professionals who drive continuous micro-scale cost savings and worker upskilling

APPLICATION TO PARTICIPATE

Collateral for You

Thank for your interest in SmarTECHS IA EDGE Computer

Collateral for You

Thank for your interest in SmarTECHS Intelligent Assistance Suite

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Thank for your interest in SmarTECHS Remote Expertise Networks

SmarTECHS Intelligent Assistance

Industrial Jobs to Be Done
on Head-mounted Edge Computers

Ruggedized for use in dangerous environments
Hands-free voice interface and SafeSight heads-up display
Adaptive workspaces for each worker, job site, work order, and machine

SmarTECHS | Intelligent Assistance of Connected Workers