Why is Responsive Inspection important for Industrial producers?

Industrial Producers

Industrial producers continue to digitize their production and support infrastructure, creating a new class of problems: continuous upskilling and the real-time performance support. And the gap between actual performance of its workers and required performance widens.

While it varies from one industrial operation from another, this widening gap may hit a critical threshold: lost revenues due to an inability to ramp up production or unscheduled showdowns.

This critical threshold results from a combination of external factors — competitive pressures and shortage of trained technical workers — with internal factors —  retirement of older workers, corporate restructuring and cost reductions.

Responsive Inspection enables an immediate 15 to 35 percent increase of productivity where it’s needed most: frontline workers.

Beyond a one-and-done solution, industrial producers use Responsive Inspection as their cornerstone for digitization: continuous micro-scale improvement and 360° traceability.

Schedule a meeting with an expert to learn more about which use-cases can achieve a full return-on-investment in three to five months.

Digital EHS & ESG audit firms

Environmental, Health and Safety consultancies and Environmental Social Governance auditors now race to transform their knowledge- and labor-intensive service business models into more agile and profitable business-outcomes-as-a-service.

This emphasizes the remote delivery of their services, recurring subscription revenues, and monetization of their domain expertise.

Responsive Inspection dematerializes the core of EHS and ESG firms: auditing compliance.

Beyond facilitating inspections, Responsive Inspection enables an advantaged real-time view of client operations and mobilizes critical assistance at the most critical moments.

While client operational data remains private and confidential, Responsive Inspection enables the EHS and ESG firms to collect these data and transform them into fungible insights and advisory data wrappers.

Schedule a meeting with an expert to learn more about which use-cases can achieve a full return-on-investment in three to five months.

Industrial IoT OEMs

Original equipment manufacturers (OEM) race to build connected products: tools, equipment and factory automation systems based on the Internet of Things.

OEMs use Responsive Inspection to enable the dramatic improvement of commissioning, production change-overs and collaborative customer co-service.

Beyond streamlining customer service, Industrial IoT OEMs use Responsive Inspection to expand their connected data sets to include operator training and troubleshooting.

Customer co-service entails deputizing equipment operators throughout the customer’s organization as Tier I and in some cases, Tier II support technicians … a way to slash mean-time-to-repair cycles and overall total cost-to-serve an account.

Schedule a meeting with an expert to learn more about which use-cases can achieve a full return-on-investment in three to five months.

Learning and development courseware providers

Courseware developers, publishers and training providers race to meet the new demand: how to enable self-directed and facilitated on-the-job training and remote performance support of industrial workers.

At stake is the preservation of legacy “cash cow” accounts and the capture of the new wave of demand for on-the-job learning and development.

Responsive Inspection solves one of the hardest challenges in developing new courseware: fast, reliable, inexpensive and secure means of capturing worker- and expert-generated content.

Beyond the classroom and slow-to-change coursework, Responsive Inspection opens the way for producing an entirely new and competitive class of digital assets: performance support materials, often unique to a customer organization, their processes, and production equipment.

And, only a few courseware developers, publishers and training providers earn the right to win this $200B opportunity, using Responsive Inspection to accelerate development of outcomes-as-a-service subscriptions.

Schedule a meeting with an expert to learn more about which use-cases can achieve a full return-on-investment in three to five months.

For Engineering & field services

Engineering and field services are in a race to bring new value to clients while reducing the cost-to-serve accounts through automation and service innovation.

Chronic shortages in trained technicians in local markets and retirements of master technicians and crew chiefs adds the urgency to automate and innovate.

Responsive Inspection provides a needed capability that you can replicate and scale across your firm AND within client organizations.

Beyond delivering customer service on a remote basis — remote commissioning, testing and certification — Responsive Inspection can play an even greater role in creating new incremental revenue streams.

Now you can transform job-cycle data and multimedia content — generated by your technicians — into an interactive documentation of installed equipment, user manuals and service guides, and microlearning courseware.

Schedule a meeting with an expert to learn more about how this can accelerate the expansion of your digital services portfolio.

For Industry 4.0 investors?

With financial markets awash with trillions of dollars and share price/earning multiples as historical all-time highs, many investors and global industrial giants have targeted the aftermath of digital transformation, notably consolidating slow-to-evolve industrial sectors.

Special Purpose Acquisition Corporation (SPACs) and aggressive cash-heavy Private Equity (PE) firms have added napalm-like accelerants to these sector-wide roll-ups.

It’s now a global race to buy one or two digitized innovators in a sector, buy up the smaller regional players with attractive clientele and a trained workforce, and create a category colossus — that use technology to achieve unfair advantages of pricing power and unmatched level of services.

This theory of an investment case pivots on a handful of success factors, none of which is greater than the proactive identification of unfunded liabilities prior to an acquisition.

Responsive Inspection provides a needed capability to address two show-stoppers: fast, inexpensive and effective way to 1/ benchmark the Environmental Social Governance (ESG) of an industrial enterprise 2/ capture the essential data for modeling the costs, risks and timeframes for the remediation of redlined ESG items.

Beyond the rapid de-risking of mergers and acquisitions of industrial enterprises and their engineering and technical service partners, Responsive Inspection can gather new and transformative data sets, headwaters for artificial intelligence data-lakes and performance analytics.

Schedule a meeting  with an expert to learn more SmarTECHS can power sector investment themes for SPACs, Private Equity, and global industrials.


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Michael has a successful career in high technology of Silicon Valley spanning 35-plus years.


Over the course of his career his work with the world’s largest organizations has included the deployment of 200-plus large-scale enterprise IT systems, resulting in $7.5B in business impact of cost savings, productivity gains, increased revenues, and higher valuations.


Michael has held the position of Chief Marketing Officer in five startups.
As an adventure capitalist, he has mentored 25 early-stage startups, including five on an equity basis. He maintains a singular focus on buying enablement, using technology and global networks to assist businesses and individuals in getting full value for their purchases.


He has worked in sales, marketing, and strategic advisory roles with 30+ of the leading InfoTech and Telecom firms: Adobe, Apple, Autodesk, Deloitte, Ericsson, HP, IBM, InfoSys, Nokia, OpenText, Oracle, Rogers, SAP, Shaw Communications, and Videotron. He also has worked as a consulting and strategic advisory roles at leading international consumer and B2B enterprises: Amway, Boeing, Disney, E&J Gallo, Ericsson, Frank Russell Company, Gap, General Motors, FCB, Hallmark, Hasbro, IBM, Leo Burnett, Nokia, Philips, SanomaWSOY, SAP, TeliaSonera, Thomson Corporation, Time, VF Corp, Walmart, and Warner Bros.


Today tens of thousands of executives worldwide recognize Mr. Moon as a dynamic lecturer, a prolific writer of white papers, and master-class innovation leader. He has lectured at UC Berkeley, Stanford University, San Francisco State University, Fielding Institute, and St. Pölten University (AT).


Amazon reviewers gave his first book, Firebrands: Building Brand Loyalty in the Internet Age, four-and-one-half stars; published 13 languages.

The arc of my 40-year career in hitech reveals a clear pattern: seeing opportunities where others saw only fog and mobilizing like-minded individuals and organizations to seize opportunities years ahead of their peers.

Over his career of 25-plus years, John has sold over $2 Billion in software, services, and integrated systems.
He has built operational capabilities for direct and indirect (channel) sales, organized and led global cross-Industry Strategic Alliances, and supervised global account teams for delivery excellence and customer satisfaction.


John’s domain expertise spans mobility, analytics, software-as-a-Service (SaaS), integrated cloud and edge computing, ecosystems for the Internet of Things and connected workforces as the technologies of 5G, Augmented Reality, Artificial Intelligence, Additive (3D printing) Manufacturing, and Blockchain.


As a senior advisor to executive management, he has assisted CXOs and senior business leaders of Global 2000 firms in the areas of mergers and acquisitions, marketing and sales enablement, product innovation and development, IT service design and management, compliance and finance.


His previous customers range from High Technology to Technology-consuming Enterprises across Manufacturing and Logistics, Energy, Power Generation and Utilities, Retail and Consumer Products, Healthcare and Life Sciences, and Federal Government sectors.
John served in leadership roles at Cognizant Digital Business, Symphony Teleca (now Samsung-HARMAN Connected Solutions), ARICENT + Frog (now Altran), EMC Global Services, ADVENTIS (now Cartesian-CSMG), and Keane (now NTT DATA.)


John is an industrial engineering graduate from IIT Madras and earned his MBA in Finance & International Business from NYU Stern Business School and recently completed MIT Sloan School’s Executive Program.

There is no greater purpose of a company than to attract, serve, and keep profitable customers for life … and that all starts with innovation.

As the CTO and Adventure Capitalist, he brings a high-performing DevOps teams and a Web-scale industrial automation platform that supports an burgeoning array of Industry 4.0 transformations: connected workspaces, Industrial IoT device management,
machine-to-machine (M2M) and supply-chain data integrations.


The SmarTECHS platform leverages 850-plus engineered software objects that enable rapid same-day builds of complex software applications, notably Connected Workspaces and related business process and workflow automations.


Customers use its model-driven architecture to slash the cost, need for scarce developers and technical debt.


A finalist for the EY Entrepreneur Of The Year 2016 Award, he has earned an international reputation for kickstarting high growth-potential businesses in medical, construction, heavy industry, financial services and professional services.

More than ever, the risks of inaction far exceed the costs of failed innovations … and the best, lowest risk place to start is with frontline industrial workers.

As a global executive with 25 years of experience, he has led operation transformation at Dunlop, Carrefour, Cadbury Schweppes, Checkpoint Systems and Dorman Product and has delivered $2B-plus of economic value.


As a serial entrepreneur, Remy launched SmarTECHS in 2018 to exploit the emergence of industrial voice-controlled head-mounted computers and industrial cloud-computing infrastructure.


Remy and the team share a cynical realism for innovation and transformation: an extreme focus on bottom-up improvements arising from practical, secure and scalable business capabilities.


Over the course of his career, he has led the transformation of global operations and core business processes, including eSouring in 2000, ERP solution deployment, and global change-management initiatives. Most recently he managed a $250 million product portfolio of fast-growing industrial products and supervised 680 people in 28 countries.

We are a stand to provide dignity, meaning and humanity to the gray hats of industrial organizations … the front-line workers who keep the lights on.

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Industrial Jobs to Be Done
on Head-mounted Edge Computers

Ruggedized for use in dangerous environments
Hands-free voice interface and SafeSight heads-up display
Adaptive workspaces for each worker, job site, work order, and machine

SmarTECHS | Intelligent Assistance of Connected Workers